Airport Baggage Officer

Full Time
Posted 3 days ago


Job Description:


  • Manage the handling, tracking, and processing of baggage and cargo at the airport to ensure timely and accurate delivery to passengers and destinations.
  • Oversee the operation of baggage handling systems, including conveyor belts, baggage carousels, and sorting facilities, to facilitate the movement of baggage within the airport.
  • Supervise baggage handling staff, including baggage handlers, loaders, and ramp agents, to ensure compliance with safety regulations, security procedures, and service standards.
  • Monitor and coordinate the loading and unloading of baggage onto aircraft, ensuring proper weight distribution, loading sequence, and documentation.
  • Handle inquiries, complaints, and lost baggage claims from passengers, providing assistance and resolution as needed.
  • Conduct inspections and audits of baggage handling areas, equipment, and processes to identify and address safety hazards, operational issues, and compliance gaps.
  • Collaborate with airlines, ground handling companies, and other airport stakeholders to coordinate baggage operations and resolve operational issues.


Job Requirements:

  • High school diploma or equivalent. Associate or bachelor’s degree in Aviation Management, Airport Operations, or related field preferred.
  • Proven experience in airport operations, baggage handling, or related roles.
  • Strong knowledge of airport security regulations, baggage handling procedures, and aviation safety standards.
  • Experience with baggage handling systems and equipment (e.g., conveyor belts, baggage tugs, scanners).

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