Job Description

• Organizes customer reception and schedules service appointments
• Maintains a schedule for scheduling service appointments in the service center
• Receives cars in service, prepares a work order, performs a visual inspection of the vehicle in the presence of the client and records the inspection.
• Submits the work order to the service manager, requests information about the scope of operations to be performed on the car, determines the time required for execution, and arranges a pick-up date with the client.
• Notifies the client of any defects in the car if they are identified during car servicing
• Prepares an invoice for car servicing
• Prepares all documents related to quality control of the service performed, records remarks and decisions on acceptance of certain service operations by the client
• Issue vehicle inspection checklists
• Maintains and monitors the customer database 
• Monitors the flow of internal documents related to mutual work at his/her workplace and others that are correlated with his/her work.

Job Experience

• Knowledge of English will be considered an advantage
• Knowledge of working with automotive parts will be considered an advantage
• Active knowledge and use of a computer (MS Office)
• Driving license B category
• Communication, proactivity
• Organizational skills, teamwork and deadline-related work and timely completion
• With and without work experience in the same or similar position (candidates with work experience will have priority)